MI Health Link Ombudsman Program - Part-time Local Ombudsman - Lansing MI

Date Posted: 
Thursday, September 24, 2020

The Michigan Elder Justice Initiative (MEJI), a project of Michigan Statewide Advocacy Services (MSAS), is seeking an advocate for its Local Long Term Care Ombudsman Program in Lansing, MI.

The Michigan Long Term Care Ombudsman Program (MLTCOP) advocates for residents in licensed long term care facilities. Ombudsmen receive, identify, investigate and resolve complaints, including reports of elder abuse and neglect, from or on behalf of residents. The advocate will make routine facility visits, interview residents, provide information on long term care and residents’ rights, negotiate with facility staff regarding resident concerns, provide support to resident and family councils, collaborate with legal staff on appropriate cases, and maintain case documentation. Additional responsibilities may include collaboration with other advocates, participation in interdisciplinary task forces or committees, and outreach presentations on elder abuse and long term care issues. The advocate will serve residents in Ingham, Eaton, and Clinton counties and travel frequently throughout them.

This is a part-time position, approximately 25-29 hours/week. For the foreseeable future, due to the current crisis, staff will be expected to work primarily from home and to communicate with residents, facility staff, and others by telephone or other electronic means. Very limited in-person visits to facilities may be possible with approval from the State Ombudsman. Successful applicants will possess strong communication, problem-solving, advocacy, and time management skills as well as an ability to work independently and a desire to empower and support vulnerable individuals. Experience advocating for older people and people with disabilities is preferred. Applicants must possess reliable transportation and a Bachelor’s Degree , preferably in social work, health care administration, public administration, or a related field.

BENEFITS: This is a part-time position with a salary of $27,000-$36,000 based on years of relevant experience.

MEJI/MSAS is an equal opportunity employer, committed to diversity and inclusion in the workplace.

TO APPLY: send a resume and cover letter with “Ombudsman Application” in the subject line to Shelby Coolbaugh at scoolbaugh@meji.org. Applications received by 10/9/20 will receive priority.