Manager of the Legal Services National Technology Assistance Project (LSNTAP)

Date Posted: 
Friday, January 8, 2021

POSITION: Michigan Advocacy Program is seeking a creative and motivated legal technologist to lead the National Technology Assistance Project (LSNTAP). MAP was recently awarded grant funding from the Legal Services Corporation to manage LSNTAP, which was operated by the Northwest Justice Project for the last decade. LSNTAP helps nonprofit legal aid programs improve client services through effective and innovative use of technology through providing technology training, hosting community forums, and serving as a clearinghouse for technological tools, policies, and strategies. This is an exciting opportunity to be part of the planning and reinvigoration of this important national resource for legal aid programs. Until our offices fully re-open, the LSNTAP Manager will be working remotely. Once our offices fully open, the LSNTAP Manager will ideally work out of our Ypsilanti office with the rest of MAP’s IT team. The LSNTAP Manager will be part of our IT team, and will work closely with several other departments within MAP. This is a two-year grant-funded position with the possibility of becoming a permanent position.

DESCRIPTION OF PROGRAM: Michigan Advocacy Program (MAP) is founded on the belief that equal justice is a right, not a privilege. MAP’s mission is to advance the safety, independence, and economic stability of those most affected by poverty, racism, and other structurally oppressive systems by increasing access to justice and working for systemic solutions. MAP has provided civil legal aid for those unable to afford an attorney for more than 50 years. Today, MAP’s Legal Services of South Central Michigan (LSSCM) has five legal aid offices in south and central Michigan serving 13 counties. In addition to LSSCM, MAP manages six statewide programs serving immigrant communities (Michigan Immigrant Rights Center), vulnerable older adults (Michigan Elder Justice Initiative), victims of domestic violence and elder abuse (Crime Victims Legal Assistance Program), migrant and seasonal farmworkers (Farmworker Legal Services), providing training and litigation support to Michigan’s legal aid community (Michigan Poverty Law Program), and providing access to legal information to self-represented litigants (Michigan Legal Help Program). MAP has a staff of about 160 people in offices in Battle Creek, Detroit, Jackson, Kalamazoo, Lansing, Grand Rapids, Monroe, and Ypsilanti. Visit miadvocacy.org for more information.

RESPONSIBILITIES: The LSNTAP Manager’s role is to lead LSNTAP with the goal of improving the technology capacity (and therefore, operational efficiency and quality of services) of legal aid programs across the country through education, training, and technical assistance. Specific responsibilities include:

  • Creating and cultivating rich and diverse training and educational resources that meet the needs of many different types of legal aid programs across the country. This includes: Revitalizing and maintaining the LSNTAP website (content and design); delivering a series of at least ten free, high-quality webinars per year; leading development of four technology-focused toolkits based on topics of interest/need in the community; creating a library of technology policies and plans from the field; leading a strategic planning process and develop yearly topical themes for trainings and webinars; delivering live or on-demand, multi-media trainings in addition to webinars; supporting and promoting replication of TIG and other technology projects through LSNTAP.org and project-focused webinars; increasing support for national tech projects like Stateside Legal and LIST.
  • Engaging the legal services community to identify their legal needs, and to raise their awareness of and involvement in LSNTAP’s activities and in one another’s replicable technology projects. This includes conducting a day-long remote kick-off conference and training event in Spring 2021; reinvigorating and maintaining LSNTAP list serves/Google Web forums; acting as a liaison to LSC, NLADA, and others to bring attention to specific technology needs of the legal aid community; convening an LSNTAP advisory board that meets at least twice/year; and engaging in targeted outreach to make more programs aware of LSNTAP’s work and resources.
  • Providing technical assistance to legal aid programs encountering technology challenges, planning new technology-related projects, comparing options between technology vendors or solutions, and grappling with other technology issues.
  • Working with MAP to hire a consultant to assist with deliverables listed above, and collaborating with the consultant throughout the grant term.

QUALIFICATIONS: This position requires applicants to be either a licensed attorney with technology expertise, or a technologist with expertise in the needs of legal services programs. A minimum of three years’ experience is preferred. Applicants must have project management or/and organizational change experience as well as a demonstrated commitment to serving low-income and other vulnerable populations; significant drive and energy to lead LSNTAP; the ability to work collaboratively; strong communication skills; and relevant skills to foster engagement with legal aid programs of varying sizes, with different needs, across the country. Applicants must also have significant experience working with, exposure to, and/or a commitment to learning more about technology systems and strategies frequently used by legal services organizations - case management systems; document assembly tools; legal aid or legal information websites; phone and hotline systems; file storage systems; IT security; UX design, and others.

BENEFITS: Salary starts at $60,000 depending on experience and includes excellent benefits.

TO APPLY: Send resume and cover letter to jobs@lsscm.org with “LSNTAP Manager” in the subject line. Applications received by 1/31/21 will receive priority.

The Michigan Advocacy Program is an equal opportunity employer, committed to diversity and inclusion in the workplace.